Celebrating 112 Day!

It’s 112 Day!

In 2019, Europeans called ‘112′ close to 150 million times, which represents 56% of all emergency calls, while in the last 10 years, some 1.5 billion calls were made to the number.

When a caller dials 112 from their smartphone, AML uses the phone’s functionalities and the EU’s Galileo satellite navigation system, to accurately and efficiently transmit the caller’s location to emergency services. AML is available in 19 Member States, Iceland and Norway. The Commission urges all Member States to quickly implement this life-saving technology, in line with the European Electronic Communications Code.

“112 has been keeping Europeans safe, allowing them to easily reach emergency services wherever they are in the EU. All citizens should be aware of the single EU number and Member States should ensure that the latest available technology is used to efficiently respond to callers in distress,” said Thierry Breton, Commissioner for the internal market

Behind the 112 number, operators and national Public Safety Answering Point systems must ensure that emergency communications are effective and properly handled. The Commission supports the technological upgrade of emergency communications.